Nobody wants bad redemption.
People want well developed redemption.
Bad people turning good is one of the best motives we can find in books, movies and comics today.
Nobody wants a half-****** reformation a la Glimmer, even if she deserved it. People were afraid they’ll get another one with Chrysalis (almost happened). We’ve got a ***** reformation of Garble and nobody asked for it. We’ve got a ***** reformation of Ahuizotl, and he is the last villain that needed redemption.
Cozy, Tirek and Chrysalis were characters with the most development in the whole S9. You could see actual effort in writing them. Frenemies was subtle enough to make kids think “woah, why do they work together?”, where the parents saw the moments of developing friendship between the trio. Chrysalis giving a hoof to Cozy or Tirek returning Chrysalis’ energy were impossible when we met the villains for the first time.
The reason why they failed when they attacked for the first time was not understanding the meaning of friendship. They worked together and developed one. The elements blasted them with rainbow lazors and stripped from the undeserved powers, they didn’t turn them into a stone statue. It was ******* Celestia, Luna and Discord, disposing tools that are not needed anymore.
That’s why people are pissed. An unnecessary, ******* twist with no real logic behind it.